• kenburns1

    STEADFAST • LOYAL • COMMITTED

  • kenburns1

    OUR MISSION

    To operate a profitable consulting
    firm with a cultural Hawaiian foundation
    that makes our clients'
    business and social visions a reality

  • kenburns1

    OUR VISION

    To be the #1 secret shopping &
    business consulting
    company in the world

 

Become a Secret Shopper

Join our team and earn extra income by helping local Hawaiian businesses evaluate and improve their customer service.

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Secret Shopper for Businesses

Identify how your organization is perceived by your local community and potential customers.

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Business Services

Customer Service Training Program

Learn how to improve your company results with our customer service, team building and self-development training connecting with Hawaiian core values.

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Business Services and Solutions

Grow your organization through strategic planning, trust, open communication, and Aloha.

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Starting a new business, is a daunting task for anyone. But, when you have an incredibly supportive, wise and caring person like Kawehi Inaba to help you see your business in a different perspective, it can make all the difference in the world!

- Les & Tracey Apoliona - Feeding Leaf

Through a comprehensive reputation assessment, Kawehi and her ‘ohana at Kupa’a assisted our management team in understanding how we were being perceived by our customers and overall community.

- Peggy Ciriako - KONA COUNTRY CLUB

I wholeheartedly support and recommend Kupa’a Business Planners. Kawehi Inaba does a remarkable job in analyzing and identifying the needs of her clients. She clearly understood what my objectives were, and immediately presented a plan of action to accomplish my goals!

- Stacy K. Higa - NLTV

Kawehi is a highly skilled professional with experience working in fast-paced environment demanding strong organizational and interpersonal skills. She is an excellent communicator and highly motivated team player. She is a passionate and dynamic leader effective in developing strategic partnerships and executing top-level projects with practical applications.

- Leina’ala Fruean - Island Breeze & Hawaii Production, Inc.

Some of Our Clients